RFFLINK LTD respects the privacy of website visitors and people who submit loan-related enquiries. This Privacy Policy explains, in clear terms, what personal information may be collected through the website, why it may be used, how it may be shared, and the choices available to individuals. It applies to website visits, contact messages, loan enquiry forms, confirmation emails, and related communications.
This policy is designed for the current website configuration and must be reviewed whenever forms, analytics, advertising, live chat, payment tools, or third-party integrations change. RFFLINK LTD does not claim that submitting an enquiry guarantees lending, eligibility, or approval.
Who Is Responsible for the Information
For information submitted directly through this website, RFFLINK LTD acts as the organisation responsible for deciding how that information is used. In data-protection language, this may make RFFLINK LTD the controller of the personal information collected through the enquiry and contact forms.
Where information is passed to a separate lender, broker, service provider, professional adviser, or technology supplier, that organisation may process the information under its own privacy notice and legal responsibilities. Visitors should read any separate notice provided before agreeing to further processing.
Information We May Collect
The website may collect information supplied directly by a visitor and limited technical information produced when the site is used. The exact fields depend on the form and the service selected.
- Name, date of birth, marital status, and identity-related details.
- Email address, telephone number, preferred contact method, and postal address.
- Loan category, requested amount, duration, purpose, and additional message.
- Employment status, employer or business information, job title, income, and related financial details.
- Information included in documents or messages voluntarily supplied by the visitor.
- Technical information such as IP address, browser type, device type, security logs, referral page, and cookie preferences.
Why We May Use Personal Information
Information may be used to receive and organise an enquiry, confirm that it was submitted, respond to questions, contact the applicant using the details provided, prevent misuse, maintain website security, and keep appropriate records.
Depending on the circumstances, the lawful basis may include taking steps at the individual’s request before entering a contract, consent, legitimate interests in operating and protecting the website, or compliance with a legal obligation. The appropriate basis depends on the real purpose and should be reviewed by the business before any new use is introduced.
Loan Enquiry and Contact Form Processing
Submitting a form sends the entered details to the published RFFLINK LTD email recipient and may also send a confirmation message to the email address supplied. The information should be accurate and should not include passwords, card security codes, or documents that have not been specifically requested.
An enquiry is not an approval decision. RFFLINK LTD may contact the applicant to clarify information or explain the next step. If information is to be shared with a third party for a separate assessment, the applicant should be told who will receive it, the purpose of sharing, and any relevant choices before that transfer occurs.
Sharing and Service Providers
Personal information may be processed by suppliers that support hosting, email delivery, website security, backups, analytics, form operation, or professional services. Suppliers should only receive the information needed for their role and should be subject to appropriate confidentiality and data-protection terms.
RFFLINK LTD may also disclose information where reasonably required to prevent fraud, protect legal rights, respond to a lawful request, or meet a legal or regulatory obligation. Personal information is not intended to be sold to advertisers.
International Transfers
Some hosting, email, security, analytics, or support providers may operate outside the United Kingdom. Where personal information is transferred internationally, the business should confirm that a recognised safeguard or lawful transfer mechanism is in place and should describe that safeguard where required.
Retention
Personal information should be kept only for as long as it is reasonably needed for the purpose for which it was collected, to answer follow-up questions, handle complaints, protect legal rights, and meet applicable record-keeping duties. The final retention schedule must reflect the business’s actual process.
When information is no longer required, it should be securely deleted, anonymised, or placed beyond normal use. Visitors may ask how long a particular enquiry record is expected to be retained.
Security
RFFLINK LTD uses reasonable technical and organisational measures intended to protect information against accidental loss, unauthorised access, alteration, or disclosure. No internet transmission or storage system can be guaranteed completely secure, so visitors should use the official website and avoid sending unnecessary sensitive information.
If a personal-data incident occurs, the business should investigate it promptly and make any notification required by applicable law.
Cookies and Analytics
The website uses a consent-preference cookie so that the cookie notice does not appear on every page. WordPress, security, performance, or accessibility functions may also use cookies that are necessary for the requested service. Optional analytics or marketing tools should not be activated unless the required choice and information are provided.
More detail is available in the Cookie Policy. Browser settings can also be used to delete or block cookies, although blocking necessary cookies may affect site functions.
Individual Rights
Subject to applicable law and relevant exemptions, individuals may have rights to request access to their personal information, correction of inaccurate information, deletion, restriction, portability, objection, or withdrawal of consent where consent is the basis used. Identity may need to be confirmed before a request is completed.
- Ask whether RFFLINK LTD holds personal information about you.
- Request a copy of relevant personal information.
- Ask for inaccurate or incomplete data to be corrected.
- Request deletion or restriction where the legal conditions are met.
- Object to processing based on legitimate interests.
- Withdraw consent for future processing where consent was relied on.
Complaints About Data Use
Please contact RFFLINK LTD first so the concern can be reviewed. Individuals may also have the right to complain to the UK Information Commissioner’s Office. Further information is available at ico.org.uk.
Children
The website is intended for adults making financial enquiries and is not designed to collect information from children. A person who is not legally able to enter the relevant financial arrangement should not submit the application form.
Policy Changes
This policy may be updated when the website, business process, legal requirements, or service providers change. The latest version published on the website applies from its stated update date.
Contact RFFLINK LTD
Questions, privacy requests, complaints, or requests to correct submitted information can be sent to info@rfflinkltd.com. The registered office is 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ. Company number: 16019934.